SAP CPI & Integration Suite
TICS transforms your integration landscape with SAP Integration Suite — migrating from SAP PI/PO, building event-driven architectures, and embedding AI into every integration flow.
Overview
TICS specialises in SAP Integration Suite (SAP CPI) — helping organisations move from fragile, hardcoded SAP PI/PO connections to intelligent, self-healing, and event-driven integration ecosystems. With SAP PI/PO maintenance ending in 2027 (extended support until 2030 at added cost), the window to act strategically is now. TICS turns this deadline into a transformation opportunity.
At the core of the TICS approach is Framework-Driven Architecture: instead of building point-to-point integrations that accumulate technical debt, TICS builds reusable iFlow factories, standardised error and logging frameworks, and API-first integration assets that scale across projects. This delivers 50–70% faster delivery on subsequent integrations and a 60% reduction in long-term maintenance effort.
TICS embeds AI directly into the integration fabric using SAP CPI and SAP AI Core. Smart iFlow engineering auto-generates integration flows from natural language business requirements, cognitive mapping applies pattern recognition for complex schema transformations, and predictive observability detects potential failures before they impact business KPIs. Autonomous remediation via intelligent dead-letter queues means integrations self-correct and retry common errors without manual intervention.
For organisations ready to move beyond batch processing, TICS enables Real-Time Event-Driven Architecture using SAP Advanced Event Mesh. Business events — an employee hire, an order created, a payroll update — trigger instant, decoupled reactions across Finance, HR, and Logistics systems. This eliminates scheduled job latency and creates a truly live enterprise that reacts to business reality in milliseconds.
Key Capabilities
SAP PI/PO to SAP Integration Suite migration — intelligent lift-and-modernise, not lift-and-shift
Reusable iFlow factory development: standardised templates for logging, security, and error handling
AI-assisted iFlow engineering: auto-generation from business requirements, smart field mapping via pattern recognition
Event-Driven Architecture using SAP Advanced Event Mesh — real-time streaming across Finance, HR, and Logistics
Autonomous monitoring and self-healing integrations with dead-letter queue intelligence and auto-retry
Predictive observability: detect integration failures before they impact business KPIs
HR integration specialisation: SAP SuccessFactors Employee Central, LMS, payroll, and time tracking
API-first design: every integration built as a reusable, documented asset for future projects
Technology Stack
Use Cases
Real-world scenarios where this service delivers impact
SAP PI/PO Migration to Integration Suite for a Manufacturing Group
A manufacturing group running 120+ SAP PI/PO interfaces faced the 2027 support deadline with no migration plan. TICS conducted a full interface inventory, classified interfaces by complexity and business criticality, and designed a phased migration roadmap. Using TICS iFlow factory templates for logging, error handling, and retry logic, the team migrated 80 interfaces in 14 weeks — 60% faster than an unstructured migration — with zero downtime cutover and a reusable framework that reduced development time for remaining interfaces by half.
Real-Time HR Event Streaming with SAP Advanced Event Mesh
A global HR shared services team was running nightly batch jobs to synchronise new hire data across SAP SuccessFactors, payroll, Active Directory provisioning, and access management systems. New employees waited up to 24 hours for system access. TICS designed an event-driven architecture using SAP Advanced Event Mesh where an Employee Hire event in SuccessFactors instantly triggers parallel, decoupled provisioning flows across all downstream systems — reducing time-to-access from 24 hours to under 5 minutes.
AI-Assisted iFlow Engineering for a Financial Services Firm
A financial services firm needed to build 40 new integration interfaces in 12 weeks to support an S/4HANA go-live. Using TICS AI-assisted iFlow engineering, business analysts described integration requirements in natural language and TICS generated draft iFlow structures, suggested field mappings from historical patterns, and applied standardised logging and security frameworks automatically. The team delivered all 40 interfaces on time, with a 55% reduction in manual development effort and full documentation generated alongside each integration.
Ready to get started with SAP CPI & Integration Suite?
Let's discuss how we can help transform your enterprise with our expertise.